You have the right to withdraw from the unsubsidized agreement (return the product) within 14 days of receipt of the product purchased from the Estecofood.eu e-shop.
Rollback is acceptable only if the product is not used and has no traces of damage or use.
In order to withdraw from the contract (to return or change the product), you would need to write the correct withdrawal application in free format, stating the invoice number, date, returned products (including name codes, colors, reasons for return). Make sure to include the name of the bank, account number and account holder name. Add a signed withdrawal statement to the returned product.
If you withdraw from the contract, you must immediately return the purchased product to Estercofood, but not later than 14 days after submission of the withdrawal application.
Reimbursement of the purchase price for the returned products will be made as soon as possible, but not later than 14 days after the products arrive at the returning address. The transportation cost of the return is paid by the customer.
Estecofood.eu does not guarantee the possibility of changing products. Estecofood.eu returns money for the product if there is a problem with the product.
Until the acceptance of the parcel, Estecofood is not responsible for the products, therefore, we recommend choosing a registered mail service upon return. Keep a posting document for proof of posting.
Addresses to be returned:
Valga maakond, Otepää vald, Puka alevik, Alliku tn 7, 67217
CONTACT US +372 5636 7225